Professional Service Coordinator (PSC) Program


About the PSC Program

The Professional Service Coordinator Program is a unique online professional development opportunity specifically designed for service coordinators. It is offered through a collaboration between the American Association of Service Coordinators and The Ohio State University Office of Geriatrics and Interprofessional Aging Studies. As partners, we are dedicated to furthering the educational development and careers of service coordinators to ensure the most responsive services are provided to older adults, families and persons with disabilities residing in service-enhanced, affordable housing environments.

The Professional Service Coordinator (PSC) Program is available to anyone interested in education and professional development in the field of service coordination. The program consists of 12 core modules on the topics of communication, diversity, motivational interviewing and more.

All modules are web-based, allowing participants to complete the training from anywhere at any time.

Through the PSC program, you have the option of completing the full program requirements to earn the designation of Professional Service Coordinator, or you can complete individual modules to earn training contact hours.


Program Requirements

To earn the Professional Service Coordinator designation, individuals must:

  • Complete the 12 core PSC Modules within two years of the registration date in the PSC Program.
  • Sit for the Comprehensive Exam within one year after completing the last required module. Prior to taking the exam, candidates must:
    • Be a current AASC member in good standing. Join AASC
    • Provide proof of SC101: Fundamentals of Service Coordination (version 2016 or later) program completion*, version 2016 or later
    • Provide proof of a minimum of two years of experience as a service coordinator; or two years equivalent work in social services or a related health care field on behalf of older adults and/or families; or two years property management experience with responsibility for assisting residents with service acquisition; or in any field with supervisory and/or customer service experience. Candidates must submit a resume and documentation of qualifying experience.
    • Exam candidates who hold an Associate's, Bachelor’s or other advanced degree in service coordination or a related healthcare field may count that degree as two years of employment and may sit for the Comprehensive Exam after providing proof of their degree (transcript, copy of diploma, letter from institution).
    • Pay the Comprehensive Exam Fee

*SC101: Fundamentals of Service Coordinator is a prerequisite to the PSC Program. Individuals may begin the PSC modules before SC101, but participants must complete the full six-course SC101 series prior to taking the PSC Comprehensive Exam.

Click here to learn more about the PSC program or to register.

In order to maintain the PSC designation, you must meet the renewal criteria every three years.



With questions regarding the PSC program cost or generating an invoice, contact Cheri Bardales at (614) 293-4815. Invoices are generated automatically upon completion of registration.

Effective March 4, 2019 the discounted PSC bundle will include:

NEW Discounted PSC Bundle 
 One-time registration fee
 Cost for all 12 modules
 Comprehensive exam fee
 Total $450

A savings of $245 for AASC members!

Group Discounts

Effective March 4, 2019, groups will have the opportunity to receive volume discounts over and above the discounted bundle rate. Save up to 10% when you register five or more members!

Number of AASC Member Registrants  Per Unit Price 
 5-9  $442   -$8
 10-15  $437   -$13
 16-21 $432   -$18
 22-27 $423 -$27 
 28-33 $414  -$36 
 34+ $405  -$45 

Payment is due at the time of registration in order to receive these discounts. Each participant must be a current AASC member in good standing. New registration fees begin on March 4, 2019. Previous program registrants will continue to pay prior module and examination rates. No refunds will be granted.

Other Program Rates 

New PSC Program participants who are AASC members, but elect not to purchase the bundle, may still purchase individual modules at $35 each. To complete the program and earn the PSC designation, there are additional registration and examination fees.  You must be an AASC member to sit for the exam and receive the PSC designation.

Current PSC Program participants who have registered before March 4, 2019 will continue to pay the previous rates. Please Sign In to your Account to continue your progress.