Fact Sheets, Case Studies & Reports

Fact Sheets

AASC has fact sheets with information and data that can help as you educate Members of Congress, other legislators and local partners. You can use the downloadable sheets below to build your argument or disperse information to decision makers.

We often hear from Service Coordinators who worry that their advocacy efforts would be considered lobbying. However, educating and creating awareness among legislators about service coordination and the needs of your community is not lobbying. You can, for example, discuss with a legislator how certain policies or legislation would affect your community and residents. 

What is a Service Coordinator?
Many people, even some legislators, are unfamiliar with service coordination. This sheet explains who Service Coordinators are and what they do.
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Benefits of service coordination for older adults
This handout has a more detailed explanation on the benefits of service coordination and the number of services provided to older adult residents.
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Benefits of service coordination for families
This handout has a more detailed explanation on the benefits of service coordination and the number of services provided to family residents.
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Benefits of service coordination in residences
Housing owners and operators benefit from service coordination in various ways, including resident retention and build cost savings. This handout has a more detailed explanation of the benefits as identified by owners and managers who have incorporated a Service Coordinator into their developments.
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Service coordination by the numbers
The impact Service Coordinators have on their properties and residents is outlined in this handout, which uses AASC Online data to highlight the number and types of services the system's users are providing.
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2023 Salary Survey
AASC conducted a salary survey to learn more about Service Coordinator wages, benefits, education levels, and other demographics. We've gathered this information from Service Coordinators nationwide to develop a comprehensive look at salaries and perks of the job. Explore state-by-state breakdowns, helpful data, and so much more!
View the Survey

Service Coordinators in housing for the elderly save taxpayer dollars
The impact of service coordination goes beyond your residents. It saves taxpayer dollars! The fact sheet below outlines the potential monthly savings of federal dollars - funds from taxes paid by most Americans - of keeping a low-income elderly person in their own apartment.
Download the fact sheet with national data here or download data from individual states below.

Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
Florida
Georgia
Hawaii
Idaho
Illinois

Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana

Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island

South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming

Case Studies

Stories of residents' successes are another powerful advocacy tool. AASC has worked with real Service Coordinators to create case studies that show how service coordination affects individual residents' lives and impacts the community and country. When speaking with your representatives, share these and your own residents' success stories.

Service Coordinators connect older adults to life-saving vaccines
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Service Coordinators address social determinants of health
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Service Coordinators address food insecurity in affordable senior housing
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Service Coordinators prevent evictions in affordable senior housing
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Enhanced Service Coordination

Reports

Impact of COVID-19 on Residents Living in Federally-Assisted Housing (Johns Hopkins Bloomberg School of Public Health)
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For Older Adults in Publicly Funded Housing During the Pandemic, Service Coordinators Help Build Resilience (Joint Center for Housing Studies, Harvard University)
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