Description & Details
Social Services Coordinator - Senior/Older Adults
801 Locust
801 Locust Street
Philadelphia, PA 19107
Department: Impact and Service Delivery
Reports to: Regional Associate Director
Schedule: 9:00am - 5:00pm, Monday through Friday
Hours: 35 hours per week
Pay: $24.00-$26.00 per hour
www.bettertomorrows.org
Job Summary:
To facilitate services that will positively enhance the quality of life for affordable housing residents. Promotes an environment of cultural appreciation and a commitment to diversity and resident involvement to enhance a safe and positive living environment.
Provide basic case management services and coordinate programs/events aimed at promoting Better Tomorrows’ 5 core focus areas: Health, Wellness and Nutrition; Academic Support, Financial Literacy, Occupational Wellness and Stability, and Social and Community Engagement
Supervisory Responsibilities:
● None
Duties/ Responsibilities:
● Facilitate or coordinate the following programs, activities and social services for senior citizens and people with disabilities, utilizing community resources and agencies:
o Appropriate health and wellness programs and other educational programs to promote physical and mental health, and generate a sense of well-being.
o Occupational Wellness and financial literacy to promote economic stability and self-sufficiency including technical/computer skills programs
o Assist with case management needs to enable the seniors to age in place and provide assistance with people with disabilities.
o Social Engagement events including but not limited to holiday and recreational events, and any other program focused on developing safe and strong communities
o Facilitate educational programs for senior residents utilizing community resources and agencies- including planning and teaching curriculum.
o Social Engagement events including but not limited to Neighborhood watch, holiday events, and any other program focused on developing safe and strong communities
o Additional programs and services based on community needs and compliance
● Engage and develop community partnerships and/or volunteers to facilitate or support any required programming
● Lead any on-site food distribution programs including food banks, hot meals, or any other food donations to ensure all residents have accessible food resources
● Create service goals and plans with residents and support residents to achieve those goals while monitoring progress, including conducting wellness checks
● Develop and utilize resource files for making referrals for residents in need of specific services. Provide follow-up when referrals are made
● Daily use of data systems to track case management progress, demographic information, and monthly program attendance
● Publish and distribute monthly community newsletters and calendars to all residents door-to-door
● Provide great customer service to partner property management company including assisting with helping residents comply with lease requirements
● Follow Healthy Homes Program procedures to ensure resident compliance with housing inspections
● Manage, track, and use site budget by following BT financial procedures
● Provide technical assistance to resident associations (if applicable)
● Attend mandatory training/conferences as required by site compliance. This may require overnight stays, but notice will be provided
● Flexibility to occasionally work evenings and/or weekends to accommodate special events
● Perform other duties as assigned by Better Tomorrows’ manager.
Required Skills/Abilities:
● Proficiency in Google Workspace, Microsoft Office Suite, and general computer software
● Strong written and verbal communication skills
● Project Planning Skills and Knowledge
● Ability to work independently and manage priorities effectively
● Knowledge of ETO or similar database experience preferred
Education and Experience:
● Minimum one (1) to three (3) years’ work experience in Social Services or related field
● High School Diploma/GED required. Bachelor’s degree in Social Work, Education, or related field is preferred
Physical Requirements:
● Prolonged periods sitting at a desk and working on a computer
● Must be able to lift up to 25 pounds at times
How to Apply/Contact
Visit the Career center on www.bettertomorrows.org to apply for this position.