Social Services Coordinator - Family Sky at Jordan Downs - Los Angeles, CA
Department: Impact and Service Delivery
Reports to: Regional Lead SSC/Regional or Sr. Associate Director
Schedule: 9:00am-5:00pm, Monday through Friday
Hours: 35 hours per week
Pay: $22.00-$24.00 per hour
Job Summary:
To facilitate services that will positively enhance the quality of life for affordable housing residents. Promotes an environment of cultural appreciation and a commitment to diversity and resident involvement to enhance a safe and positive living environment.
Provide basic case management services and coordinate programs/events aimed at promoting Better Tomorrows’ 5 core focus areas: Health, Wellness and Nutrition; Academic Support, Financial Literacy, Job Readiness, and Social and Community Engagement.
Duties/ Responsibilities:
● Facilitate or coordinate the following programs, activities, and social services for children and adults utilizing community resources and agencies:
o Out-of-School Time Programs (After-school & Summer Program) using BT curriculum or coordinate partnerships with community agencies to supplement program
o Resident education programs focused on educational achievement and engagement
o Job Readiness programs and financial literacy to promote economic stability and self-sufficiency including resume assistance, technical/computer skills programs, and financial budgeting/savings
o Health and wellness programs to promote physical and mental health and general well-being
o Social Engagement events including but not limited to holiday and recreational events, and any other program focused on developing safe and strong communities
o Additional programs and services based on community needs and compliance
● Engage and develop community partnerships and/or volunteers to facilitate or support any required programming
● Lead any on-site food distribution programs including food banks, hot meals, or any other food donations to ensure all residents have accessible food resources
● Create service goals and plans with residents and support residents to achieve those goals while monitoring progress, including conducting wellness checks
● Develop and utilize resource files for making referrals for residents in need of specific services. Provide follow-up when referrals are made
● Daily use of data systems to track case management progress, demographic information, and monthly program attendance
● Publish and distribute monthly community newsletters and calendars to all residents door-to-door
● Provide great customer service to partner property management company including assisting with helping residents comply with lease requirements
● Follow Healthy Homes Program procedures to ensure resident compliance with housing inspections
● Manage, track, and use site budget by following BT financial procedures ● Provide technical assistance to resident associations (if applicable)
● Attend mandatory training/conferences as required by site compliance. This may require overnight stays, but notice will be provided
● Flexibility to occasionally work evenings and/or weekends to accommodate special events
● Perform other duties as assigned by Better Tomorrows’ manager. Required Skills/Abilities:
● Proficiency in Google Suite, Microsoft Office suite, and general computer software
● Strong written and verbal communication skills
● Project Planning Skills and Knowledge
● Ability to work independently and manage priorities effectively
Education and Experience:
● Minimum one (1) to three (3) years’ work experience in Social Services or related field
● High School Diploma/GED required. Bachelor’s degree in Social Work, Education, or related field is preferred
Physical Requirements:
● Prolonged periods sitting at a desk and working on a computer
● Must be able to lift up to 25 pounds at times
Benefits:
Comprehensive Health Coverage - Full medical, dental, and vision insurance for you and your dependents.
Retirement Savings - A 401k plan with a company match to help you plan for your future.
Generous paid time off - Fifteen (15 days) of vacation accrued annually, 5 sick days, 2 personal days, paid birthday, 13 paid holidays
Employer-Paid Basic Life Insurance (1x annual salary - max $50k)
Life Insurance and Disability Insurance