What is AASC and what does it do?
The American Association of Service
Coordinators (AASC) is a professional membership association and a national
resource for service-enriched housing. Our 3,400+ members assist elderly and
disabled residents and families living in affordable housing communities to
identify, locate and acquire the services and supports necessary to become and
remain self-sufficient. AASC provides education, advocacy, best practices,
leadership and networking opportunities for our members.
What is a service coordinator?
Service coordinators are a valuable
member of the management team in affordable housing communities. They typically
have education and experience in social work or human services. The role of the service coordinator is to
link older adults, people with disabilities and low-income families to
supportive services and other community resources. Some service coordinator
positions are funded through HUD grants, while others are supported through
federal rent subsidies or by municipalities through tax income.
- Assess service needs of residents and link them to the
appropriate providers and community resources
- Facilitate programs and services such as health and
wellness, job training or transportation
- Develop a resource directory of local social service
agencies and providers
- Assist residents with applications for benefits and
- Save taxpayer dollars by helping residents age in place and
remain living independently in their own homes
- Advocate for adequate, timely and cost-effective provision
What are the benefits of service coordinators?
For seniors and disabled adults,
service coordinators assist in accessing needed supportive services to allow
- Maintain their independence and remain in their homes
- Avoid premature admission to more costly institutionalized
For low-income families,
service coordinators provide assistance and access to community-based supports,
skills training and resources. They also work with the adults in the family to
develop a plan of action to assist them in:
- Achieving greater economic security by linking them with
programs to improve their literacy, job skills, education and money management
- Improving the educational performance of low-income children
by linking them to after-school programs, nutritional assistance and other
programs to aid them in moving out of poverty
For owners and operators of
apartment communities, service coordinators can:
- Reduce apartment turnover and damage by intervening and
assisting with resolution of lease violations
- Facilitate a stronger sense of community at affordable
apartment complexes thereby decreasing crime and increasing the safety at and
marketability of these facilities
Who is eligible to join AASC?
AASC welcomes service coordinators,
social workers, quality assurance personnel, property managers and owners,
developers, community-based support workers, affordable housing professionals,
and all members in the service profession to apply for membership.
How do I join AASC?
and complete the membership application and email it to Teresa O’Donnell.
Which membership type is best for me?
Review the Membership webpage to
view all the membership categories that AASC has to offer. If you need help
selecting a category of membership, please contact us at firstname.lastname@example.org or
How do I update my Membership Profile?
AASC members must log in to the
website to update a member profile. Look for the Sign In link at the top of the
homepage or the Sign In box in the middle of the homepage. Enter your email
address and password. Next, select ‘Manage Profile’ on the right side of the
page in the section labeled ‘My Profile.’ From here you will be able to edit
your bio, select preferences, view invoices, membership status and event
registrations, manage messages, and post job opening to the AASC Career Center.
If you need assistance, please contact us at email@example.com or
When should I renew my membership?
AASC accepts members on a rolling schedule throughout the year. AASC will
notify you approximately 60 days prior to your membership expiration date and
instruct you with the appropriate steps to renew.
Where can I access a listing of AASC members?
AASC members who are in good
standing are given access to the Member
Directory. Search for AASC members by name, employers or location.
Can I transfer my membership to someone else?
Yes, memberships can be transferred
from one member to another in the event that someone leaves the organization
before their membership has expired. To transfer, email firstname.lastname@example.org or
call (614) 848-5958.
How do I search for open service coordinator positions?
the AASC Career Center for open positions by location, organization, education
or experience level.
What is AASC Online?
AASC Online is
web-based documentation software for service coordinators. Developed by the
Pangea Foundation in collaboration with AASC, AASC Online is custom designed to
meet the unique needs of service coordinators working in senior and adult
disability housing communities. AASC members receive a $300 discount on the annual
subscription fee for AASC Online. Learn more here.
What is AASC University?
AASC University is
an online education system that provides professional development courses for
service coordinators and affordable housing professionals. The course videos
are available on-demand, so you can complete them on your schedule.