manages programs and grants for service coordination and resident services at nine elderly public housing communities in the Richmond Redevelopment and Housing Authority in Richmond,VA. He also develops federal grants and programs under HUD, HHS, and local foundations. McGreal is a member of three United Way council allocation committees on elderly services, agencies for the homeless, and emergency food and shelter services. He received his Ph.D. in Social Welfare Policy and Management from Case Western Reserve University.

was the Director of Social Services for Christian Church Homes of Northern California (CCHNC). Christian Church Homes, a private non-profit corporation, has been providing quality housing in caring communities since 1961 and was created to meet the housing needs of low-income seniors who were facing fewer housing choices in a shrinking Northern California market. Prior to working for CCHNC, Ms. Lenoir was a Service Coordinator for twelve years, a case manager with Jewish Children and Family Services where she provided case management services for at-risk seniors and Director of a Senior Nutrition Program. Ms. Lenoir has over 28 years experience in the provision of information and referrals to community services; the planning and coordinating of professional community services for seniors to facilitate aging in place; and case management for homebound and frail seniors. She is also a co-author of an online training module for the Professional Service Coordinator certificate program sponsored by AASC and the Ohio State University.

is the Deputy Director of the National Low Income Housing Coalition, which is dedicated solely to ending America’s affordable housing crisis. While NLIHC’s members include the wide spectrum of housing interests, its does not represent any segment of the housing industry. Rather, it focuses exclusively on what is in the best interests of people who receive and those who are in need of federal housing assistance. Linda has worked at NLIHC since 1995 except for three years at the American Association of Homes and Services for the Aging (AAHSA) where she focused on advocacy for federal housing programs for low income seniors. At NLIHC, Linda directs the legislative team, coordinates the annual conference, produces reports for funders and is responsible for NLIHC’s internship program. Linda is on the board of the Alliance for Healthy Homes, a national nonprofit. She also has a background in state governmental affairs, working for a private consulting firm and as a fellow in the Connecticut General Assembly’s Office of Legislative Research. Linda has a Masters of Public Affairs from the University of Connecticut and a B.A. in Philosophy from George Washington University and lives in Mount Rainier, Maryland with her husband and two children.

is the Director of Housing for Wesley Housing Corporation. Wesley has 21 elderly housing facilities housing over 1400 elderly families in conventional, HUD and housing authority units in Tennessee, Kentucky, and Arkansas. Twenty of these facilities have service coordinators including the HUD, conventional and housing authority facilities. In addition to oversight, marketing and compliance responsibilities for these facilities, he develops and administers grants from various federal and local organizations. He graduated from the University of Memphis with a BS in Education, and after building airports for 20 years in the United States Marine Corps, he has generated over 15 years of Real Estate Management experience.

is Executive Director of the Center for Housing Policy, the research affiliate of the National Housing Conference. The Center works to expand awareness of the nation's affordable housing challenges and to strengthen the policies, programs and other tools that address these needs. Prior to coming to the Center, Mr. Lubell worked as director of the policy development division in the Office of Policy Development and Research at the U.S. Department of Housing and Urban Development, as a housing policy analyst at the Center on Budget and Policy Priorities, and as an independent consultant focused on housing and asset-building policies. From 2004 to 2006, Mr. Lubell served as Project Director for FSS Partnerships, an initiative focused on helping families in public and assisted housing build assets, increase their earnings, and become homeowners. In particular, FSS Partnerships strived to foster partnerships between public housing agencies and other organizations and agencies in the community that can help increase the number of families benefiting from HUD's Family Self-Sufficiency Program (FSS).

is the Quality Assurance Director for Southeastern Property Management (SPM) in Birmingham, Alabama. She has over 10 years of experience as a case manager, assistant social services director and service coordinator. Balducci provides clinical assistance and guidance to 22 service coordinators working in SPM properties located in Alabama, Georgia, Tennessee, New York and Pennsylvania. Balducci previously served as the President of AASC’s Alabama Chapter from 2006 to 2008 as well as the Vice-President of the chapter from 2004 to 2006. Balducci holds a B.S. in social work from The University of Alabama and is a licensed social worker in the state of Alabama as well as a licensed Medicaid/Medicare Provider for Adult Case Management in Alabama.

currently serves as the Director of Senior Services for Volunteers of America (VOA). She provides leadership and strategic direction for elderly services, volunteer services and disaster preparedness services to VOA and its 39 local offices nationwide. Before joining VOA in 1998, Donna served as the Director of Family Matters, a national family volunteering program initiative through the Points of Light Foundation designed to increase and improve participation of families in community service and community-building activities. Donna has also served as the Project Director for the National Association of Area Agencies on Aging; a Program Coordinator for the Downtown Cluster’s Geriatric Day-Care Center Inc. in Washington, DC; and as a Member Services Representative for United Seniors Health Cooperative. She holds a bachelor’s in sociology and a master’s in sociology specializing in gerontology both from the University of Alabama at Birmingham.

has a distinguished career, as a social worker, in the field of public and assisted housing (1975-1997) where she served in various leadership positions. She has also served on the Board of Governors for the National Association of Housing and Redevelopment Organizations (NAHRO), and is currently a member of the Professional Development Committee of NAHRO as a developer and instructor for resident leadership training. Additionally, Dr. Crewe is a Trustee for the Maryland Affordable Housing Trust where she represents social service providers. She also serves as Director of the Howard University Multidisciplinary Social Gerontology Center and is co-editor of a recently published book entitled “Tradition and Policy Perspectives in Kinship Care.” She is a member of the National Association of Social Workers and the National Association of Black Social Workers. Dr. Crewe earned her master’s in social work from the National Catholic School of Social Service (Catholic University of America) and her doctorate in social work from Howard University.

is the Director of Housing for Christian Life Retirement Centers based in Rockford, Illinois and has over 16 years of management experience in senior housing. Christian Life Retirement Centers currently has six housing facilities located throughout Illinois for low income seniors, with a seventh facility now under development. All of these facilities have service coordinators. In addition to administrative oversight for these facilities and development responsibilities for new housing projects, he is actively involved in Illinois’ largest eldercare association, Life Services Network of Illinois (LSN). Diehl is currently serving his 4th term as a member on the Housing Cabinet of LSN, which works to set programs and public policy goals and also provides support and guidance to meet these goals. Enthusiastic and passionate about the mission of service coordination, he is also a frequent presenter at the AASC National Service Coordinator Conference. He graduated from Western Illinois University with a BS in Agronomy, and later received a BA from Rockford School of Theology.

has served as the Director of Senior Supportive Services for the Chicago Housing Authority (CHA) for the past ten years. In this position, Dixon is responsible for the needs of 10,000 residents living in 58 CHA senior buildings. Prior to her position with CHA, she was Director of Volunteer Services within the City of Chicago’s Department on Aging. In this capacity, she was responsible for the Mayor’s “Light Up Chicago” Program. Dixon served as Chicago’s liaison to community non-profit agencies that benefit from proper utilization of volunteers, conducting conferences and workshops related to volunteerism. She coordinated Chicago Mayor Richard Daley’s Senior Citizen’s Picnics for over 25,000 seniors at eight locations, and the “One to One Program” where volunteers are screened, trained and matched with homebound seniors during holidays. Dixon received a bachelor’s degree in elementary education from Lewis University in Romeoville, Illinois and has done further study at Roosevelt University in Chicago. Recently, Dixon received an “Alumni Achievement Award” from Lewis University and also received the “Outstanding Alumni Award” from the Black Student Union at Lewis University. She is also featured in the Inaugural Edition of “Who’s Who in Black Chicago”.

is the President of the American Association of Service Coordinators (AASC), an Ohio–based national nonprofit organization whose 2200 members serve more than 225,000 seniors and families living in low-income housing. Her experience during more than 25 years of working in the senior housing industry has included housing management, social service administration, public policy development, designing supportive service programs, and developing and implementing service coordinator programs in both HUD and tax credit housing.

Ms. Monks is a nationally recognized advisor and trainer of service coordinators, managers, developers and owners of affordable housing. She is a member of several national housing and social service organizations and has provided written and oral Congressional testimony on the expanding role of service coordination in affordable family and elderly housing. The National Council on Aging recognized her with the 2004 ‘Sid Specter Housing award of Honor’ for her efforts in linking housing and services and she served as an at-large delegate at the 2005 White House Conference on Aging (WHCoA). Presently, she serves on the board of trustees for the Delaware, Ohio Council for Older Adults and is a graduate of Bowling State University of Ohio.

Advisory Committee

is a national activist for elderly concerns. He was formerly the Assistant to the President of the AFL-CIO and Executive Director of the National Council of Senior Citizens, one of the nation's strongest voices for older Americans and families. Currently, Protulis serves on the boards of the National Council on Aging and the Center for Policy Alternatives, is Vice President of the Americans for Democratic Action, is Secretary of Citizens for Tax Justice, heads the EHDOC organization, and is a member of the editorial advisory board of Caring Magazine. Protulis came to the United States from Uruguay in 1961 to attend Wayne State University, but received his real education on the shop floor of a General Motors plant in Detroit, as a UAW Local 174 member.