WEB091819 - Creating Empathy for Residents Living with Mental Health Conditions
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Over 20% of adults age 60 and over suffer from a mental or neurological disorder. Although mental health problems are extremely common in our society, there has historically been a negative attitude towards people with mental disorders. Seeing the individual first, not the mental health illness, is key. The anecdote for addressing these negative attitudes is empathy. This webinar is 2 - 3:30 ET (Eastern). Special AASC Anniversary Registration Rate for Members.

9/18/2019
When: Wednesday, September 18, 2019
2:00 - 3:30 PM (ET)
Where: Online
United States
Contact: 614-848-5958


Online registration is closed.
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Webinar Registration by September 16, 2019  Members $35; Nonmembers $85 - 1.5 CEUs

This webinar is 2 - 3:30 ET (Eastern).

Older adults make important contributions to society as family members, volunteers and active participants in the workforce. While most have good mental health, over 20% of adults age 60 and over suffer from a mental or neurological disorder. Furthermore, as people age, they are more likely to experience several conditions at the same time. Although mental health problems are extremely common in our society, there has historically been a negative attitude towards people with mental disorders. For many people, having a mental health condition has no impact on their housing. Most people can and do live independently in apartments or in their own homes. For others, the cascading effects of mental illness might leave them in a precarious housing situation, or even cause them to lose their housing. Seeing the individual first, not the mental health illness, is key. Having a safe and secure place to live is an important part of recovery, along with access to services that enable those with mental health conditions to live as independently as possible. Part of the reason for negative attitudes and behavior towards people with mental illness is a lack of knowledge and a fear of the unknown. The antidote for addressing these negative attitudes is empathy.

Who Should Attend: elderly | property mgmt/QA

Learning Objectives

  • Gain a better understanding of mental health facts in America
  • Increase self-awareness of how stigma impacts persons living with mental health illness.
  • Understand the importance of investing in empathy
  • Learn effective strategies to consider when working with persons living with mental health illness

About the Presenter

Ruben Rivera-Jackman, MNPL, is a speaker, trainer and nonprofit leadership consultant with an accomplished 30+ year career as a nonprofit leader with practical experience in, and solid understanding of, a diverse range of management, program development and service delivery applications.

Mr. Rivera-Jackman has a passion for working with and advocating on behalf of older adults and has a natural ability of providing instruction and training for adult learners. Mr. Rivera-Jackman served as a Senior Resident Services Manager at the King County Housing Authority (KCHA) from 2005-2017.  He also served as the Director of Resident Services for the Sustainable Housing for Ageless Generations (SHAG), one of the largest and leading affordable senior housing providers in Western Washington from 2017-2019. In September 2019, Mr. Rivera-Jackman embarked on a new career journey and currently serves as the Director of Supportive Services for Imagine Housing, a non-profit affordable housing provider in East King County which provides affordable housing options for older-adults, families and Veterans.

Mr. Rivera-Jackman was the recipient of the 2011 American Association of Service Coordinators (AASC) President’s Award of Excellence. This award is given to a member who, in the opinion of the AASC President, is deserving of recognition for his/her work in the service coordination profession. Mr. Rivera-Jackman successfully completed the LeadingAge WA Leadership Institute and graduated as a Fellow in June 2015. Mr. Rivera-Jackman was also recognized with an Award of Excellence in Service Coordination by the American Association of Service Coordinators in August 2019.

 
This webinar meets the following HUD Service Coordinator Training Requirements Area(s): 

Core Area: Current Issues

Statutory Area: Mental Health Issues

Optional Area: The Role of the Service Coordinator; Counseling