WEB030817 -How to Prepare for a HUD Desk Audit and/or Annual Quality Assurance Review
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During this interactive workshop, participants will get a step-by-step tutorial on creating a ‘Quality Assurance Binder’ that will include everything required for an annual Quality Assurance Review as well as a HUD Desk Audit. This webinar is 2 - 3:30 EST (Eastern Standard Time).

 Export to Your Calendar 3/8/2017
When: Wednesday, March 8, 2017
2:00 - 3:30 pm EST
Where: Online
United States
Contact: Ikea Haralson
(614) 848-5958


Online registration is available until: 3/6/2017
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Webinar Registration by March 6, 2017. Members $55; Non-members $85. 1.5 training contact hours.

This webinar is 2 - 3:30 EST (Eastern Standard Time).

During this interactive workshop, participants will get a step-by-step tutorial on creating a ‘Quality Assurance Binder’ that will include everything required for an annual Quality Assurance Review as well as a HUD Desk Audit. The training will focus on understanding what a Quality Assurance Review entails and why Quality Assurance is an integral component for preparing a Service Coordinator for a HUD Desk Audit.  There will also be an overview on setting up files, documenting and categorizing training hours and understanding the update procedures for necessary/required documents.

Who Should Attend: Service Coordinators (Elderly/Disabled), Affordable Housing Staff, Quality Assurance

Learning Objectives:

1.      Gain a better understanding of how Quality Assurance will prepare you to stay in compliance with all HUD requirements

2.      Prepare attendees for the periodic Quality Review and/or HUD desk audit review

3.      Learn how to organize and create an all-in-one binder that will contain everything needed to be in compliance with the SC                      Program

About the Presenter

Madelyne Pfeiffer is the founder and President of MJ Housing & Services specializing in fund development and affordable housing services for low income senior and family populations. She currently works directly with HUD project managers, real estate developers, property management companies and on-site service coordinators to ensure quality services are available to all the communities she serves. Her current projects include employing 12 Service Coordinators and providing quality assurance supervision and grant administration for another 35 Service Coordinators in senior and family HUD and low income communities across California, Colorado and Massachusetts. In addition, she has raised over 3 million dollars in the past five years to help support residents living in affordable housing.

This webinar meets the following HUD Service Coordinator Training Requirement Area(s):

Core Area: The Professional Service Coordinator, Government Programs & Requirements

Optional Area: Record Keeping and Reporting, HUD’s Service Coordinator Program