*Free for those who have earned the Professional Service Coordinator Designation (PSC). Please contact Ikea Haralson to register ONLY if you are a PSC*
Webinar Registration by December 11, 2017: Members $55; Nonmembers $85 - 1.5 training contact hours
This webinar is 2 - 3:30 EST (Eastern Standard Time). **Recorded Version**
Service coordinators are an integral part of residential communities that house families, elders and persons with disabilities. SCs link residents with supportive services allowing them to maintain self-sufficiency in their homes. It is most important that the SC understand the characteristics of the resident population and property in which they serve and the issues that may impact the differential use of services are socio-economic, age, culture, gender, race, sexual orientation, and others. This webinar will define ethical standards and offer guidelines and principles to guide decision making and conduct when ethical issues arise.
Who Should Attend: Service Coordinators (older/disabled adults/families), Social Workers, Geriatric Care Managers, Property Management Staff
1. Define ethics.
2. Examine personal and professional boundaries.
3. Recognize characteristics of healthy and unhealthy boundaries.
4. Understand the importance of maintaining healthy boundaries.
5. Identify strategies for addressing ethical dilemmas
About the Presenter
Ruben Rivera-Jackman has an accomplished a 30+ year career with practical experience in management, program development and service delivery. He has a passion for working with and advocating on behalf of older-adults. In February 2017, he embarked on a new journey as the Director of Resident Services at SHAG, one of the biggest and leading affordable senior housing providers in Western Washington. Ruben is a certified trainer with the National Resource Center on LGBT Aging and is an instructor at Seattle Central Community College. He earned a Masters in Non Profit Leadership from Seattle University, completed a Geriatric Mental Health Specialist certificate from the University of Washington, Professional Service Coordinator (PSC) designation from Ohio State University, and completed LeadingAge WA Leadership Institute Fellowship in June 2015.
This webinar meets the following HUD Service Coordinator Training Requirements Area(s):
Optional Area: Ethics and Confidentiality