Janice C. Monks is the President of the American Association of Service Coordinators (AASC), an Ohio–based national nonprofit organization whose 2,000+ members serve more than 430,000 seniors living in low-income housing. Her experience during more than 25 years of working in the senior housing industry has included housing management, social service administration, public policy development, designing supportive service programs, and developing and implementing service coordinator programs in both HUD and tax credit housing. She has provided congressional testimony on the benefits of service coordination and has influenced the administrative policies governing the service coordinator program within HUD.

Ms. Monks is a nationally recognized advisor and trainer of service coordinators, managers, developers and owners of affordable housing and has contributed to several publications, including the U.S. Department of Housing and Urban Development’s “A How-to Guide for Service Coordination,” and co-author of the “National Resident Service Coordinators’ Perception Study: The Role of Service Coordination in Independent Housing Communities.” She is a member of several national organizations including the National Low Income Housing Coalition, the Elderly Housing Network Committee, the Family Resident Services Coalition, and has provided testimony before Congress on the expanding role of service coordination in affordable family and elderly housing. The National Council on Aging recognized her with the 2004 Sid Specter Housing award of Honor for her efforts in linking housing and services. Jan was selected to serve as an at-large delegate at the White House Conference on Aging (WHCoA), held in Washington, DC in December of 2005.

Janice is a graduate of Bowling Green State University of Ohio and holds an Ohio state license in social work.

Judy has more than 25 years of association and family and community assistance experience. Prior to starting at AASC, Judy was an Assistant Executive Director at the Ohio Job and Family Services Directors’ Association for 13 years, a Project Manager at Advocacy and Protective Services, Inc. for four years and a Protective Service Representative at Advocacy and Protective Services, Inc. for five years. She has also worked as a Psychology Assistant/Program Consultant and a Community-Based Residential Care Facility Administrator. Judy received her B.A. in Political Science/Sociology at The Ohio State University and her Master’s in Public Administration at Ohio University.

Scott 's resume includes a bachelor's degree in public relations from Capital University, where he was a writer/editor for Capital's student newspaper, The Chimes. His most recent experience includes working as the marketing coordinator/managing editor for BLF Management, an association management company in Columbus, OH. Scott is responsible for recruiting sponsors, exhibitors and advertisers for the National Service Coordinator Conference. He also designs publications and marketing pieces for the AASC.